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ScanSnappers who have made a rapid jump to Snow Leopard may have noticed a few, ahem, problems. It seems that there are numerous issues surrounding ScanSnap Manager and the QuickMenu support. Needless to say, the MacSnappers are all atwitter with this.
I spoke to a senior guy at Fujitsu USA yesterday, and from the sounds of it, they’re taking this very seriously indeed and are working to resolve the issues as quickly as possible, although Fujitsu have publicly stated (and my contact confirmed) that it will be towards the back end of this year before a full fix will be released.
Panic ye not. Fujitsu have released a bulletin detailing what works, and what doesn’t. They’ve also issued patches which will make it easier to work around the problem. There are separate patches for the S1500M and S300M.
So, read the bulletins and install the patches. It would also be worth following @ScanSnapIT on Twitter to keep abreast of developments.
Hat tip to DocumentSnap for staying on top of it.
